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Thomas B. Riley This book discusses: tools of electronic delivery of government services; modernizing government; E-citizen, E-business, E-government; applying knowledge management principles; becoming a wired nation; community access; lifelong learning; smart communities; cyberlaws and regulations; interagency coordination; electronic benefit transfer; web interactive network of government services; electronic democracy and the changing face of democracy; access, empowerment, governance in a wired world; advocacy on-line; tools; the lessons of experience. Includes case studies from Great Britain, Canada, USA, Singapore, Malaysia and Hong Kong. Available for purchase from Stylus Publishing, LLC
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